Private Lesson Booking Terms

By booking a private lesson with MACE Martial Arts, you agree to the following terms and conditions:

1. Booking & Payment

Full payment is required at the time of booking to secure your private lesson.
Private lessons are booked on a first come, first served basis.

2. Non-Refundable Service

All private lesson bookings are non-refundable.
Once a lesson has been booked, the allocated time has been reserved exclusively for you and cannot be sold to another student at short notice.

3. Cancellation & Rescheduling

If you are unable to attend your lesson, you must provide at least 48 hours' notice if you wish to reschedule.
Requests made with more than 48 hours' notice will be transferred to another available date, subject to instructor availability.
Cancellations or requests to reschedule made with less than 48 hours' notice will result in the lesson being forfeited, and no refund or credit will be given.

4. Emergency Exceptions

We understand that genuine emergencies can happen. At the discretion of MACE Martial Arts, exceptions may be made for situations including (but not limited to):

Hospitalisation or medical emergencies.
Serious family emergencies.
Bereavement.
Other exceptional circumstances deemed reasonable by management.

Supporting evidence may be requested where appropriate.

5. Late Arrival

Please arrive on time for your lesson.
If you arrive late, your lesson will still finish at the scheduled time to avoid affecting other bookings.

6. Acceptance

Booking and paying for a private lesson confirms that you have read, understood, and agreed to these Terms & Conditions.

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